Concert-quality piano tuning, voicing, and restoration for the discerning piano owner.
Serving all of Greater Boston and Portsmouth NH areas.
Eric Donnelly is a Registered Piano Technician (RPT) in the Piano Technicians Guild, and a graduate of the North Bennet Street School Advanced Piano Technology program.
Why call Eric at Donnelly Piano Service?
Eric provides concert-quality tuning, voicing, and restoration work to high-quality professional and educational instruments specializing in Steinway, Boston, Mason & Hamlin, Yamaha, Kawai, Schimmel, Blüthner, Bösendorfer, Estonia, and others. His appointments usually last a minimum of one hour and fifteen minutes for the most precise tuning and any additional voicing or regulation work that may be needed. If you love your piano and want it maintained or restored to its best possible condition with the greatest attention to detail, this is the service for you!
What is your training and certification?
Eric received a B.M. in Music Education from the University of New Hampshire, a Certification in Advanced Piano Technology from North Bennet Street School in Boston, MA, and is a Registered Piano Technician (RPT) in the Piano Technicians Guild. A Registered Piano Technician is one who has passed a series of rigorous exams encompassing aural concert tuning and action regulation demonstrating the highest level of technical piano expertise. .
Do you have any professional references?
Eric provides all concert tuning and service for the Boston Athenaeum Concert Series, Prescott Park Arts Festival, Berwick Academy, Rivier University, The Press Room Restaurant and Music Club, and Thundering Sky Recording Studios. He works closely with piano manufacturers and provides warranty tuning and service for Darrell's Music Hall (a Yamaha and Schimmel dealer) and Londonderry Piano (Kawai and Mason & Hamlin) and often does concert tuning work for M. Steinert & Sons (Steinway). Eric has also previously tuned at many prestigious venues including Steinway Hall, The Institute of Contemporary Art, Scullers, The Regattabar, and The Music Hall.
Giving back to the community:
Eric provides generous support to many local non-profit organizations and community music programs including Portsmouth Music & Arts Center, Nashua Community Music School, Prescott Park Arts Festival, and others.
How do you schedule your appointments?
As a sole-proprietor and independent piano technician, Eric does all his own scheduling, correspondence, and field work. Private, in-home piano tuning appointments are scheduled within 1-2 weeks during normal business hours (Monday-Friday, 9:30a-4:30p), with evenings and weekends reserved for concert work and special requests only. Project-type work, (i.e. restorations, restringing, major voicing and action projects) are usually scheduled a few months in advance.
Do you offer services beyond tuning?
Yes. As a graduate of North Bennet Street School and with experience at a local restoration shop, Eric offers everything from a concert tuning to a complete piano restoration or rebuild. Services include everything from restringing with new hammers and damper felts, to complete piano restorations including pinblock and soundboard replacement, complete action rebuilding and touchweight modification, and refinishing.
Are there any pianos that you do not service?
Yes. We do not service organs, pneumatic player pianos, early-1900s upright pianos (with the exception of Steinway or Mason & Hamlin), spinets, digital pianos, or electric pianos (Fender Rhodes, Wurlitzer, etc.).
What Are Your Rates?
A standard annual or semi-annual tuning is $135. A pitch-raise, or pitch-correction procedure is $45. If the piano has not been tuned in a very long time it may require a separate follow-up tuning appointment to correctly restore the instrument to concert A440 pitch. An estimate for this and any additional work can be given upon inspection during the initial tuning appointment.
How do I schedule an appointment?
Email: firstname.lastname@example.org - Please email me as this is often the fastest way to contact me and schedule! Please include the type of piano (manufacturer and model, if known), when it was last tuned, and if all the keys and pedals are working correctly. If you include your location and general availability I would also be able to include some available appointment times.
Call: (617) 646-9711 - Please note, as I am very often working with a client on their piano in their home, I am usually not able to answer my phone immediately. Please leave a detailed message and I will call you back as soon as I can, or email me for the fastest response.
Text messages, facebook messages, and any other messages besides email and phone are not accepted for scheduling purposes. 48-hours notice is required for cancellation or rescheduling for full credit/refund. Your consideration is greatly appreciated, and I look forward to working with you. :)