Donnelly Piano Service provides concert-quality piano tuning and action regulation work for the discerning piano owner at a reasonable rate.
Serving all of Greater Boston and Portsmouth NH areas.
Eric Donnelly is a Registered Piano Technician (RPT), a member of the Boston Chapter of the Piano Technicians Guild, and a graduate of the North Bennet Street School Advanced Piano Technology program.
Eric is also a Certified Dampp-Chaser "Piano Life-Saver" Installer.
Why call Eric at Donnelly Piano Service?
I provide meticulous tuning, voicing, and action service to high-quality professional and educational instruments specializing in Steinway, Mason & Hamlin, Baldwin, Yamaha, Kawai, Boston, Schimmel, Charles Walter, and others. My appointments usually last a minimum of one hour and fifteen minutes for the most precise aural tuning and any additional voicing or regulation work that may be needed. I have tuned at many high-profile concert venues including the Boston Athenaeum, The Music Hall, and Scullers, and I provide warranty tuning and service for new Yamaha, Kawai, Schimmel, and Charles Walter pianos.
What is a Registered Piano Technician?
A Registered Piano Technician, or RPT, is a technician who has passed a series of rigorous exams demonstrating the highest level of technical piano expertise. These exams include one written exam and two performance exams encompassing aural (by ear) concert tuning and action regulation for the modern grand and upright piano. Eric is both a Registered Piano Technician and a graduate of the North Bennet Street School's 2-year Advanced Piano Technology program.
How is Eric different from a piano service department?
As a sole-proprietor, I run my business as a full-time independent piano technician. I do all of my own scheduling, correspondence, and field-tuning work, so you know that you will be able to contact me directly to ask questions and that I'll be the technician who arrives at your door each and every time. Since I set my own schedule, I schedule no more than 3-4 appointments on a given day to ensure that I'll have plenty of time to service your instrument and perhaps spend additional time on voicing or regulation if requested. I also offer email scheduling and will send you a timely reminder email or postcard to make sure to remind you when your piano is due for its next tuning.
Do you offer services other than tuning?
Yes. As a trained graduate of North Bennet Street School in Boston, and as a technician with a full-service shop, I offer everything from a concert tuning to a complete piano restoration or rebuild. While I specialize in detail-oriented field tuning, voicing, and regulation work, I also offer complete action rebuilding, and complete restoration services including soundboard and pinblock replacement and refinishing.
Are there any pianos that you do not service?
Yes. My business focuses on maintaining professional, or high-quality acoustic pianos like the ones mentioned above with particular attention to detail. I do not service pneumatic player pianos, early-1900s upright pianos (with the exception of the manufacturers listed above), spinets, digital pianos, or electric pianos (Fender Rhodes, Wurlitzer, etc.).
What are your rates?
A standard annual or semi-annual tuning is $130. A pitch-raise, or pitch-correction procedure is $35. If the piano has not been tuned in a very, very long time it may require a separate follow-up tuning appointment to correctly restore the instrument to concert A440 pitch.
How do I schedule an appointment?
Email: email@example.com - Please email me as this is often the fastest way to contact me and schedule! Please include the type of piano (manufacturer and model, if known), when it was last tuned, and if all the keys and pedals are working correctly. If you include your location and general availability I would also be able to include some available appointment times.
Call: (617) 646-9711 - Please note, as I am very often working with a client on their piano in their home, I am usually not able to answer my phone immediately. Please leave a detailed message and I will call you back as soon as I can, or email me for the fastest response.
I look forward to working with you!